Terms and Condition

Detailed description of goods and/or services

Clos Haute Cabrière is a business in the beverage industry that produces and markets Pierre Jourdan and Haute Cabrière wines. Delivery policy Subject to availability and receipt of payment, requests will be processed within . . 2. . days and delivery confirmed by way of Waybill reference number .

Relevant costs regarding shipping / courier will be sent on receipt of wine order. Orders will be dispatched weekly on a Monday and will be delivered within 10 - 14 days of leaving our premises.

Export restriction (Optional)
The offering on this website is available to South African clients only Return and Refunds policy The provision of goods and services by Clos Haute Cabrière is subject to availability. In cases of unavailability, Clos Cabrière will refund the client in full within 30 days. Cancellation of orders by the client will attract a 7, 5 % administration fee.

All goods are insured in a case of breakage and loss of goods. The Client can be assured that all details given will be kept confidential.

Clos Cabrière shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Clos Cabrière bank account, the details of which will be provided on request Credit card acquiring and security Credit card transactions will be acquired for Clos Cabrière via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa.

PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details Customer details will be stored by Clos Cabrière separately from card details which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility Clos Cabrière takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and delivery of goods Country of domicile This website is governed by the laws of South Africa and Clos Cabrière chooses as its domicilium citandi et executandi P O Box 245, FRANSCHHOEK, 7690

for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Variation Clos Cabrière may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information This website is run by Clos Cabrière Limited based in South Africa with registration number. 1982/08929/06 and Directors/ GHM de Villiers, A von Arnim, H von Arnim, AT Ramsay, PD Viljoen.

Clos Cabrière contact details Support : email cabriereinfo@mweb.co.za
Support: telephone 021 876 8500